Reliability when every second matters.
Production support, trading technology, Windows infrastructure, incident response, and automation.
Production systems · Data · Health informatics
I investigate systems.
Some move markets.
Others move research forward.
I'm Nadien, a Chicago-based Application Support Specialist who brings production discipline, technical investigation, and a human-centered research lens to complex problems.
01 / Perspective
One method. Two high-impact domains.
The connection is how I think.
Trading infrastructure and health research look different on the surface. Both demand careful analysis, trustworthy data, clear documentation, and decisions that hold up under pressure.
Evidence when every detail matters.
Health informatics, research data, responsible AI, quality frameworks, and accessible technology.
Windows ServerSQLPowerShellPythonIntuneTerraformGrafanaJenkinsAWSIncident response
02 / Systems
Production experience
Built for the messy middle between alert and answer.
01
Production investigation
Diagnose business-critical issues by connecting Windows events, application logs, SQL data, Grafana telemetry, and system context. Coordinate resolution across traders, developers, networking, security, and infrastructure teams.
Calm ownership from alert through recovery
02
Automation & delivery
Use PowerShell and Python to reduce repetitive work, Terraform for virtual-machine buildouts, and Jenkins for release validation.
03
Windows & platform support
Support Windows Server, Active Directory, Group Policy, DNS, DHCP, clustering, Intune-managed endpoints, packaging, and migration work.
03 / Research
Health informatics + responsible AI
Research grounded in how people actually use technology.
I'm pursuing a part-time PhD in Computer and Information Sciences at DePaul University. My research interests sit at the intersection of health, data quality, responsible AI, and usable systems.
Selected publication
Co-authored at Drexel University · 2020
Quality assessment framework for ADRD conversational-agent applications
Evaluated Amazon Alexa and Google Assistant applications related to Alzheimer's disease and related dementias, connecting information quality, usability, accessibility, privacy, and evidence.
Read the research425apps screened
50apps analyzed
0provided tailored information
Let's connect
Looking for someone who can connect systems, data, and people?
I'm open to conversations about production support, trading technology, infrastructure, research data, and health informatics.